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Claims Contacts

The Department of Education and Training has Claims Officers located in Central Office and in each Education Queensland Region.Claims and leave for TAFE employees is processed by Central Office Claims Management staff.

Claims Management Officers process WorkCover claims, QSuper income protection or disability pension claims, graduated return to work programs and long-term sick leave applications, to and ensure that employee leave, pay and claims paperwork is processed accurately and in a timely manner.

Central Office Contacts
Contacts by Region

Central Office

Central Office Claims Managers process injury management related leave for TAFE Institute staff, Training Queensland staff and all Education Queensland, TAFE and Training Queensland Cleaners.

Claimsmanagement.strathr@deta.qld.gov.au

John Caloiero
A/Senior Claims Officer
Phone: (07) 3247 3387
Facsimile: (07) 3237 1664

Jillian
A/Claims Officer
Phone: (07) 3235 9967
Facsimile: (07) 3237 1664

Michael Jack
Claims Officer
Phone: (07) 3237 0789
Facsimile: (07) 3237 1664

Clint Carey
A/Claims Officer
Phone: (07) 3225 2367
Facsimile: (07) 3237 1664

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Education Queensland Region

Central Queensland

claimsmanagement.FCWQ@deta.qld.gov.au (for Gladstone office staff)

Irene Currell
Based at Gladstone
Phone: (07) 4971 3609
Facsimile: (07) 4971 3697

Claimsmanagement.mackaywhitsunday@deta.qld.gov.au (for Mackay office staff)

Kylie Coyne
A/Claims Management Officer
Based at Mackay
Phone: (07) 4951 6804
Facsimile: (07) 4951 6924

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Darling Downs - South West Queensland

Janette Pritchard
Based at Kingaroy
Phone: (07) 4162 9507
Facsimile: (07) 4162 9524

Nikki Crook
Based at Toowoomba
Phone: (07) 4616 9157
Facsimile: (07) 4616 9100

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Far North Queensland

Claimsmanagement.farnthqld@deta.qld.gov.au

Anne DeTournouer
Based at Atherton
Phone: (07) 4091 0812
Facsimile: (07) 4091 4957

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Metropolitan

claimsmanagement.kedron@deta.qld.gov.au (for Kedron Office staff)

Denise Coulter
Based at Kedron
Phone: (07) 3350 7809
Facsimile: (07) 3350 9190

Hayley Miller (Thursday/Friday)
Based at Kedron
Phone: (07) 3350 9125
Facsimile: (07) 3350 9190

Claimsmanagement.greaterbrisbane@deta.qld.gov.au (for Mt Gravatt Office staff)

Andrew Leitch
Based at Mt Gravatt
Phone: (07) 3422 8671
Facsimile: (07) 3422 8670

Donna Gallagher
Based at Mt Gravatt
Phone: (07) 3422 8674
Facsimile: (07) 3422 8670

Claimsmanagement.moreton@deta.qld.gov.au (for Ipswich Office staff)

Desley Spiller (Monday-Thursday)
Based at Ipswich
Phone: (07) 3280 1785
Facsimile: (07) 3280 1479

Sharon Lahiff
Based at Ipswich
Phone: (07) 3280 1645
Facsimile: (07) 3280 1479

Trish Fycz
Based at Ipswich
Phone: (07) 3280 1673
Facsimile: (07) 3280 1479

Kathleen Carmont
A/Senior Claims Officer
Based at Ipswich
Phone: (07) 3280 1639
Facsimile: (07) 3280 1479

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North Coast

Claimsmanagement.SUNCOAST.SN@deta.qld.gov.au (for Maroochyrdore office staff)

Lin Salway
Maroochydore
Phone: (07) 5459 9122
Facsimile: (07) 5459 8611

Claimsmanagement.suncoast_SS@deta.qld.gov.au

Cazzie Noyes
Based at Murrumba
Phone: (07) 3881 9629
Facsimile: (07) 3881 9630

Nicole Hislop
Based at Murrumba
Phone: (07) 3881 9681
Facsimile: (07) 3881 9630

Irene Saurenmann
Based at Maryborough
Phone: (07) 4121 1617
Facsimile: (07) 4121 1645

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North Queensland

claimsmanagement.NTHQLD@deta.qld.gov.au

Dafni Van Der Lee
Based at Townsville
Phone:(07) 4726 3103
Facsimile: (07) 4726 3170

Rachel Reisenleiter
Based at Townsville
Phone: (07) 4726 3168
Facsimile: (07) 4726 3170

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South East Queensland

claimsmanagement.southcoast@deta.qld.gov.au

Helen Holzknecht
Based at Robina
Phone: (07) 5562 4836
Facsimile: (07) 5562 4844

Kitty Pang
Based at Robina
Phone: (07) 5562 4835
Facsimile: (07) 5562 4844

Angela Duncan
Based at Robina
Phone: (07) 5562 4828
Facsimile: (07) 5562 4844

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This page was last reviewed on 28 Oct 2010