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Claims Contacts

The Department of Education, Training and Employment has claims officers located in central office and in each region. Claims and leave for TAFE employees and school cleaners are processed by central office claims management staff.

Claims management officers process WorkCover claims, QSuper income protection or disability pension claims, graduated return to work programs and long-term sick leave applications, to ensure that employee leave, pay and claims paperwork is processed accurately and in a timely manner.

Central Office

Central office claims officers process injury management related leave for TAFE Institute staff, Training Queensland staff, central office/CBD staff and all school cleaners.

Central office employees and school cleaners (WorkCover, QSuper and Rehabilitation) at claimsmanagement.strathr@dete.qld.gov.au

Training and TAFE (WorkCover) at claims.management@dete.qld.gov.au

Phill Sargent
Senior Claims Officer
Phone: (07) 3513 6545
Facsimile: (07) 3513 6592

Karen North
Claims Management Officer
Phone: (07) 3513 6552
Facsimile: (07) 3513 6592

Michael Jack
Claims Management Officer
Phone: (07) 3513 6549
Facsimile: (07) 3513 6592

Geraldine Toohey
Claims Management Officer
Phone: (07) 3513 6550
Facsimile: (07) 3513 6592

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Regional

Central Queensland| Darling Downs - South West Queensland| Far North Queensland| Metropolitan| North Coast| North Queensland| South East Queensland

Central Queensland

Irene Currell
Claims Management Officer
Gladstone
Phone: (07) 4971 3609
Facsimile: (07) 4971 3697
claimsmanagement.FCWQ@dete.qld.gov.au

Kylie Coyne
Claims Management Officer
Mackay
Phone: (07) 4951 6804
Facsimile: (07) 4951 6924
claimsmanagement.mackaywhitsunday@dete.qld.gov.au

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Darling Downs - South West Queensland

claimsmanagement.DDSWQ@dete.qld.gov.au

Marie Robinson
Toowoomba
Phone: (07) 4616 9157
Facsimile: (07) 4616 9103

Melinda Otto
Toowoomba
Phone: (07) 4616 9161
Facsimile: (07) 4616 9103

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Far North Queensland

claimsmanagement.farnthqld@dete.qld.gov.au

Stephanie Dawson
Atherton
Phone: (07) 4091 0805
Facsimile: (07) 4091 4957

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Metropolitan

Metropolitan North: claimsmanagement.MetroNTH@dete.qld.gov.au - Denise Coulter and Hayley Allen
Metropolitan West: claimsmanagement.MetroWST@dete.qld.gov.au - Desley Spiller and Anne Auld
Metropolitan South: claimsmanagement.MetroSTH@dete.qld.gov.au

Anne Auld
Brisbane West and Ipswich Claims
Phone: (07) 3636 6240
Claimsmanagement.MetroWST@dete.qld.gov.au

Denise Coulter
Metropolitan Northside Claims
Phone: (07) 3634 0509
claimsmanagement.MetroNTH@dete.qld.gov.au

Hayley Allan
Southside claims (Wednesday, Thursday and Friday)
Phone: (07) 3634 0568
claimsmanagement.MetroSTH@dete.qld.gov.au

Andrew Leitch
Senior Claims Manager
Phone: (07) 3634 0557

Desley Spiller
Brisbane West and Ipswich Claims (Monday, Tuesday, Wednesday and Thursday)
Phone: (07) 3280 1785
Claimsmanagement.MetroWST@dete.qld.gov.au

Andrea Sievers
Southside claims (Monday, Tuesday and Wednesday)
Phone: (07) 3634 0540
claimsmanagement.MetroSTH@dete.qld.gov.au

North Coast

Lin Salway
Claims Management Officer
Maroochydore
Phone: (07) 5459 9122
Facsimile: (07) 5459 8611
Claimsmanagement.SUNCOAST.SN@deta.qld.gov.au

Cazzie Noyes
Claims Management Officer
Murrumba
Phone: (07) 3203 9029
Facsimile: (07) 3881 9630
claimsmanagement.suncoast_SS@dete.qld.gov.au

Irene Saurenmann
Claims Management Officer
Maryborough (Wednesday, Thursday and Friday)
Phone: (07) 4121 1617
Facsimile: (07) 4121 1645
claimsmanagement.WBB@dete.qld.gov.au

Yvette Reilly
Maryborough (Monday, Tuesday and Wednesday)
Phone: (07) 4121 1617
Facsimile: (07) 4121 1645
claimsmanagement.WBB@dete.qld.gov.au

Loren Waugh
Murrumba (Monday, Tuesday and Wednesday)
Phone: (07) 3203 9081
Facsimile: (07) 3881 9630
claimsmanagement.suncoast_SS@dete.qld.gov.au

North Queensland

claimsmanagement.NTHQLD@dete.qld.gov.au

Dafni Van Der Lee
Claims Management Officer
Townsville
Phone:(07) 4758 3303
Facsimile: (07) 4758 3300

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South East Queensland

claimsmanagement.southcoast@dete.qld.gov.au

Emma Darragh
A/Corporate Services Officer (Claims Management)
Robina
Phone: (07) 5562 4836

Vicki Middleton
A/Corporate Services Officer (Claims Management)
Robina
Phone: (07) 5656 6635

Chrissy Romanek
Robina (Monday, Tuesday and Wednesday)
A/Corporate Services Officer (Claims Management)
Phone: 5656 6628

Kristie Ahmet
Robina (Wednesday pay cut off, Thursday and Friday)
A/Corporate Services Officer (Claims Management)
Phone: 5656 6628

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This page was last reviewed on 06 Jun 2016 at 10:32AM

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