The following information has been collated on this page for the use of Claims Officers located in Regions. For further information on any of the resources provided on this page, please contact the Organisational Health Unit in Central Office on (07) 3235 9967.
Electronic versions of role descriptions are available for positions located in schools, districts, regions and central office. This includes the position description for a Corporate Services Officer (Claims Management).
Role descriptions can be accessed through the Education website at the Role descriptions page. For any further information, please contact your Regional Office.
Relevant policies and guidelines can be accessed at the below links:
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Forms for rehabilitation, WorkCover, QSuper, leave, medical deployment and ill health retirement are listed at the following page: All Forms.
Relevant legislation can be accessed at the below links:
(new window) (new window) (new window) (new window) (new window) (new window) (new window) Relevant public service directives can be accessed at the below links:
The Department receives monthly data from WorkCover Queensland on claims by departmental employees. This data is electronically matched with the Department's payroll data, and health and safety incident data to provide a range of reports.
For any further information, please contact your Regional Office.
The Organisational Health Unit has developed an induction booklet (new window) 293k for Claims Officers, which includes information on the scope of Organisational Health services, the Department's structure, human resource and organisational health roles, timesheets and leave processes.
Documents relating to the use of the rehabilitation budget are available at the below links:
Presentations and resources created by and for the use of Claims Officers are available at the below links:
Rehabilitation and Return to Work Coordinator Training Documents:
For information or assistance with entering or reporting on claims and rehabilitation cases using the Department's MS Access database (CARS), please contact Brandon Kowitz on (07) 3247 3387.
Links to a variety of websites containing useful information on injury management, including specific sites for physical injuries and psychological injuries, are located at the following page: Useful Links.
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© The State of Queensland (Department of Education, Training and Employment) 2007.