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How do I use the Learning Place?

Manage my Learning Place

I want to join the Learning Place

  1. From the Learning Place homepage, select Join Learning Place.

    Note: All Queensland non-state schools and Education faculties at Queensland Universities can now join the Learning Place by registering online. Read more…

  2. screenshot of menu
  3. Complete your details including your valid EQ employee number and your preferred password.

    Note: All fields marked * are mandatory fields)

  4. Select Submit.
  5. Your Learning Place User Id will appear on the screen.
  6. Your Learning Place Password will be the one you supplied.
  7. You will receive an email at your nominated email address notifying you of your Learning Place User Id and Password.

Related questions:
Why can’t I join the Learning Place using my MIS account?
I want to change my password.
I want to change my secret question and answer.

Am I eligible to join the Learning Place?

Full Learning Place membership is available to all employees and students of Education Queensland. The Learning Place Affiliates program also offers membership to Queensland non-state schools and Education faculties at Queensland Universities. Read more about the Learning Place Affiliates program.

Any person may apply to register for a fee-paying online course which is subject to approval by the Learning Place and the course facilitator. An extra fee of $100, additional to the course fee will be applied for non-EQ users.

Any person may apply to participate in a project room which is subject to approval by the project room moderator.

Any person may apply to participate in a collaborative online project which is subject to approval by the owner teacher.

The Learning Place now offers Queensland nonstate schools and Universities access the Learning Place. Register your interest today.

If you are unsure of your eligibility, please contact the Learning Place for further clarification.

I have forgotten my Learning Place password

If you have forgotten your Learning Place password you can reset it only if you:

  • know your Learning Place user id (not your MIS logon), and
  • have previously recorded a secret question and answer.

To reset your password:

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Select the Forgotten password button.
  3. Key in your Learning Place User Id (not your MIS logon).
  4. Key in your Date of birth.
  5. Select Next.
  6. Key in the answer to your secret question, remembering that it is case sensitive.
  7. Key in a new password and rekey again to confirm password.
  8. Select Submit.
  9. Your new password has now been saved.
Having problems resetting your Learning Place password? Contact the Learning Place on tel: 3421 6656 or
email: learningplace@deta.qld.gov.au for help.

Related questions:
I don't have a secret question and answer recorded?

I want to change my password

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under Members select My details.
  4. Select the Logon details tab.
  5. Ensure the Change password radio button is selected.
  6. Key in your old password.
  7. Key in a new password and rekey again to confirm new password.
  8. Select Submit.

Recording a secret question and answer (for the first time)

For security reasons, you should logon to the Learning Place Administration System (LPAS) and complete a secret question and answer. This will be needed if you ever forget your Learning Place password.

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Key in your secret question.
  4. Key in your secret answer, remembering that your secret answer is case sensitive.
  5. Your secret question and answer is now saved.

I want to change my secret question and answer

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under Members select My details.
  4. Select the Logon details tab.
  5. Ensure the Change secret question radio button is selected.
  6. Key in your password.
  7. Key in your new question and also your new answer, remembering that the answer is case sensitive.
  8. Select Submit.

Related questions:
Why do I need a secret question and answer?

My email address and other details have changed

To change your email address or other details:

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under Members select My details.
  4. Select the Personal details tab and select Edit.
  5. Key in your new details and select Submit.
  6. On screen message confirmation Your user record has been updated.

    Note: Some details for EQ employees and students are unable to be changed. If you require a change to your details contact the Learning Place on email: learningplace@deta.qld.gov.au for help.

Why can’t I use my MIS account to access the Learning Place?

There are several reasons why you can’t currently use your MIS account to access the Learning Place:

  • At present, MIS accounts are only supported in EQ schools. Regional, district and central offices do not currently use MIS accounts; and
  • MIS account passwords are unable to be transferred/shared across other applications.

When the infrastructure becomes available, the Learning Place will be moving to a single sign on mode of delivery. The timelines for this are yet to be determined.

Registering students

Register single user | Register bulk users

Register single user

To register students at your school you will need to know their student EQID number. The administration staff at your school will be able to provide you with a list.

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under My Courses > Participants select Add to LP.
  4. At option 1 select the user type EQ student and select Next.
  5. Key in the EQ student number and select the Get student details button.
  6. Student details are retrieved from the MIS.
  7. Key in a password for the student.

    Note: If you do not key in a password, the system will generate one.

  8. If you want the student to receive an email with their Learning Place user id and password, ensure the send email option is selected at the bottom of the page.
  9. Select Submit.
  10. The student User Id will appear on screen. The student password is the one you keyed in.

Repeat steps 3 to 10 for each student.

Bulk register EQ students

To join your students to the Learning Place using bulk upload.

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under My Courses > Participants select Add to LP.
  4. At option 2 select Bulk add user.
  5. Select the user type EQ student and select Next.
  6. Select the Download blank spreadsheet button (save in .csv format on your computer).
  7. Complete the spreadsheet as per mandatory requirements and Save. (Mandatory fields include EQID and password, all other data will be retrieved from MIS)
  8. Select Next.
  9. Upload completed spreadsheet by selecting the browse option and locating the file to import.
  10. Select Next
  11. A grid of student user details will be displayed. Check for errors and edit as required.
  12. Select Add users. You will be notified by email once user credentials have been created. To view user details follow the steps received in the email.

Having problems registering your students? The Learning Place team can help register your students. Email the Learning Place a list with your students' details and we will do the registering for you. We need to know your students:

  • first and last name, and
  • student EQID number.

Don't forget to tell us if you want them added to your online course.

Related topics:
How do I enrol my students into my online course?

I want to join an online course

All Learning Place members, except for students, can register for public courses listed on the Learning Place website. Sometimes public courses are restricted to particular users. You will need to check the course advertisement for any restrictions.

If you want to join a private course, then you will need to contact the owner/facilitator of that course directly and get their permission to join.

To join a publicly listed online course:

  1. From the Learning Place homepage, under the 'What's on' menu choose from one of the options below:
    Course catalogue - lists all publicly available courses.
    Course calendar - lists courses available by term.
    screenshot of menu
  2. Select the course for more course details.
  3. To join the course select Register.
  4. Logon with your Learning Place User Id and Password.
  5. On screen display will notify you of your registration in the course.
  6. Check your email for confirmation of your registration.

Having problems joining a course? Contact the Learning Place on tel: 3421 6656 or email: learningplace@deta.qld.gov.au for help.

Related questions:
Where do I go to get access to the course?
I can’t logon to Blackboard?
I have registered for a ready-to-go course, but it’s not in Blackboard when I login.

How do I set up an online course or virtual classroom space?

From an administrative viewpoint, setting up an online course and virtual classroom is the same. The difference between the two is the purpose in which you intend to use the online space within Blackboard.

To set up an online course or virtual classroom space:

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under My Courses select Add.

    Note: If your course limit and current number of courses is the same, you will need to contact the Learning Place to increase your course limit.

  4. Complete your course details.

    Note: All fields marked with an * are mandatory fields.

  5. Select submit. Your empty course space will be created in Blackboard within 5 minutes* of submitting the form. (*30 minutes outside of normal work hours).
  6. To view your course space logon to Blackboard.

Did you know the Learning Place has a ‘Teaching in Blackboard’ online community?
It’s a great way to support your journey in developing online courses, and you can share what you know with others. If you join this community, you are automatically eligible to create 20 online courses or virtual classrooms. Join the Teaching in Blackboard community today!

Related questions:
How do I add students to my course?
I can’t logon to Blackboard?
How do I get to Blackboard?
How do I remove participants from my course?
I don’t need my online course anymore
How do I find my courses?

I want to join a Blackboard community

All Learning Place members, except for students, can register for public communities listed on the Learning Place website. Sometimes public communities are restricted to particular users. You will need to check the community advertisement for any restrictions.

If you want to join a private community, then you will need to contact the community manager and get their permission to join.

To join a publicly listed online community:

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Select Find communities in the Main Menu.
  3. Enter search criteria and select search, or select List all for a complete list.
  4. Select the community for more details.
  5. To join the community select Register.
  6. Logon with your Learning Place User Id and Password.
  7. On screen display will notify you of your registration in the community.
  8. Check your email for confirmation of your registration.

Did you know the Learning Place has a ‘Teaching in Blackboard’ online community?
It’s a great way to support your journey in developing online courses, and you can share what you know with others. If you join this community, you are automatically eligible to create 20 online courses or virtual classrooms. Join the Teaching in Blackboard community today!

How do I set up a Blackboard community space?

All online community spaces need to be approved by the Learning Place. A Learning Place team member will contact you within 48 hours to notify you of the status of your request.

To request a Blackboard online community:

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under My communities select Request to request a new Blackboard community.

    Note: If your course limit and current number of courses is the same, you will need to contact the Learning Place to increase your course limit.

  4. Complete your community details.
  5. Select submit. Your empty course space will be created in Blackboard within 5 minutes* of submitting the form. (*30 minutes outside of normal work hours).
  6. To view your course space logon to Blackboard.

Did you know the Learning Place has a 'Teaching in Blackboard' online community?
It’s a great way to support your journey in developing online courses, and you can share what you know with others. If you join this community, you are automatically eligible to create 20 online courses or virtual classrooms. Join the Teaching in Blackboard community today!

What is a ready-to-go course

Refer to Manage Blackboard - Getting started.

How do I get a ready-to-go course to use in my classroom?

  1. From the Learning Place homepage, under 'What's on' select Course catalogue.
    screenshot of menu
  2. Select the ready-to-go course (Ready-to-go icon icon ) you would like to apply for. A dialogue box will appear with the course details listed.
  3. Select Request a Ready-to-go course. You will be taken to the LPAS course details and registration record.
  4. To join the course select Register at the bottom of the page.
  5. Logon with your Learning Place username and password.
  6. On screen display will notify you of your registration in the course.

Note: The ready-to-go course you have just applied for is not available immediately. The Learning Place team need to copy the course, and allocate you as the owner. You will be notified within 48 hours of requesting the ready-to-go that it is ready for you to use.

Related questions:
What is a ready-to-go course?
How do I add students to my course?
I can’t logon to Blackboard?
How do I get to Blackboard?
How do I remove participants from my course?
I don’t need my online course anymore
How do I find my courses?

I registered for an RTG course, but it’s not in Bb when I login?

The ready-to-go course you have just applied for is not available immediately. The Learning Place team need to copy the course, and allocate you as the owner. You will be notified within 48 hours of requesting the ready-to-go that it is ready for you to use.

How do I enrol my students into my online course?

Register single user | Register bulk users

Enrol single user

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under My Courses select Participants and then select Add to course.
  4. Search for your course using the course code or title.
  5. Highlight the course and select OK. Course details will be displayed.
  6. Scroll down to the bottom of the page and select Select user.
  7. A pop up box will appear with search criteria including username, family name, preferred name.
  8. Search for the particular student using one of the search criteria and select Find. Alternatively you can leave all search fields blank and select Find, all users at your school will be listed in paginated list.
  9. The students name will appear in the left hand box. Highlight the student record, the details will move to the box on the right when you click on Select.
  10. Repeat steps 8 and 9 until all students have been selected.
  11. Select OK. The Add new participants page appears.
  12. Scroll down the page and select Add selected users to course. Your students are now enrolled into your course.
    Your students will be able to access your course in Blackboard within 5 minutes* of enrolling them. (*30 minutes outside of normal work hours).

Bulk enrol EQ students

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Select My courses and search for your course.
  4. Select the tick box and select Participants.
  5. Select the tick box and select Bulk enrol participants.
  6. Select Download blank spreadsheet and save it to your computer.
  7. Complete the spreadsheet with the users Learning Place username and save the spreadsheet.
  8. Go back to LPAS and select Upload completed spreadsheet.
  9. Upload the spreadsheet by selecting the browse option and locating the file.
  10. Select Upload. A grid of the users details will be displayed.
  11. Select Add selected users to course.
  12. The users are added to your course.

    Note: Depending on how your course is set up, the newly enrolled users status may be pending authorisation. If this is the case you will need to accept the users registration. Read more…

Having problems enrolling your students? The Learning Place team can help enrol your students. Email the Learning Place a list with your students' details and we will do the enrolling for you. We need to know:

  • your students' Learning Place username, and
  • what course you want them enrolled in.

How do I remove students from my online course?

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under 'My Courses' select Find.
  4. Select Select all. This will bring up a list of courses that you own.
  5. Check the tick box of the course you want and select Participants.
  6. Check the tick box, and select Accept/reject participants.
  7. Check the tick box of the students you want removed from the course (multiple students can be selected at one time) and select Cancel registration.
  8. Your students will be unable to access your course within 5 minutes* of cancelling their registration. (*30 minutes outside of normal work hours).

    Note: The students’ details will still appear in your Blackboard course with a mark next to their name, however they are unable to access the course. Read more…

Having problems removing students from your course? Contact the Learning Place on tel: 3421 6656 or
email: learningplace@deta.qld.gov.au for help.

Related questions:
I don’t need my online course anymore?

I don’t need my online course/community anymore?

Please email the Learning Place and tell us that you no longer require your online course.

The Learning Place team will:

  • cancel all registrations in the course
  • close the course in Blackboard
  • delete the course once archives are completed.

Archiving in Blackboard

Every December, the Learning Place undertakes an annual archive of all Blackboard courses and communities. The archiving process duplicates a copy of all Blackboard courses and stores the courses and course content externally.

If a course owner has set the expiry date for the end of that year (eg Dec 1, 2008), the course is also removed from the public Blackboard interface.

If you need to have a course restored, email the Learning Place with any relevant course information e.g. Course title, Course code, Course owner, and the Learning Place can restore your course. Please allow up to 5 working days as restoring archived files is a manual process.

Why archive?

The archive process frees up unused file space on the Blackboard servers and preserves a history of all course/participant relationships. Archiving removes unused courses from a member’s Blackboard space.

The archiving process

Using the Learning Place Administration System (LPAS), course owners are requested to identify which courses they would like to keep for the following year. This is done by extending the expiry date of the course. All courses identified by the course owner with an extended expiry date remain in Blackboard unchanged. Courses with an expiry date before the end of the year are archived.

How do I change my course expiry date?

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under 'My Courses' select Find.
  4. Select List all to bring up a complete list of all courses that you own.
  5. Check the tick box of the course and select Edit.
  6. Scroll down to Course expiry and key in the new expiry date.
  7. Select Submit.
  8. Repeat for your other courses if required.

How do I find my courses?

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
    screenshot of menu
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under My Courses select Find.
  4. Select Select all. This will bring up a list of all courses that you own.

Related questions:
I don’t need my online course anymore?
How do I add students to my course?
How do I remove participants from my course?
How do I add another course?

How do I list Learning Place members at my school/organisation?

  1. From the Learning Place homepage, under the 'Logon to' menu select My LP Admin (LPAS).
  2. Key in your Learning Place User Id and Password and select Logon.
  3. Under Members select List LP Members to display a list of members at your location (paginated 10 at a time)
  4. To list all members select Display All.

    Note: If you have more than 500 LP members at your location the display all function may time out. If you require a complete list contact the Learning Place.

  5. To search for a specific member scroll down to Search, key in search criteria and select Search.

    Note: You do not need to put in all of the information. Partial entries will be accepted.

  6. You can also resend password to members via this screen. Select the tick box of the LP member (multiples can be selected) and select Resend Password. The user will receive an email with their Learning Place user id and password to their nominated email account.

How do I logon to Blackboard?

Refer to Getting started to logon to Blackboard.

Having problems getting into Blackboard? Contact the Learning Place on tel: 3421 6656 or email: learningplace@deta.qld.gov.au for help.

Related questions:
I can’t logon to Blackboard?
Courses that I own aren’t appearing in Blackboard.
Courses that I am participating in aren’t appearing in Blackboard.

I can’t logon to Blackboard

Are you enrolled in a Blackboard online course or community?
You will not be able to logon to Blackboard unless you own a course or are registered in a course or community.

Are you keying in the correct username and password?
Your learning place username will look something like this: jcitz013q. Remember that you need to key in your Learning Place username and password - you cannot use your MIS login.

Courses I own or participate in aren’t appearing in Blackboard?

Are you sure that you are still a participant in the course?
Perhaps the facilitator has closed the course, and failed to notify you. Contact the course facilitator or the Learning Place.

Are you sure that you are still the owner of a course?
Did someone else take over from you as the owner of the course? Did you ask the Learning Place to remove the course at any stage?

Contact the Learning Place on tel: 3421 6656 or email: learningplace@deta.qld.gov.au for help.

Why are my pop up windows not displaying correctly in LPAS?

The Google toolbar within Internet Explorer causes problems while accessing popup windows in the Learning Place Administration System (LPAS). For popup windows to work successfully in LPAS you will need to right click on your Google toolbar and turn the toolbar off.

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