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Online safety support

Common questions and concerns

  • I am concerned my child has seen or displayed inappropriate online behaviours


    Cybersafety and Cyberbullying - a guide for parents and caregivers (PDF, 1.24 MB)

    This Department of Education (DoE) guide provides important information for parents about cybersafety and cyberbullying. It suggests what parents and caregivers could do if their child is the target or is responsible for inappropriate online behaviour.

  • Parents and caregivers in my school community are posting school information online – is this okay


    Social Media and the School Community - Online (PDF, 715 KB)

    This easy-to-read brochure provides information about how to use social media in relation to comments or posts about your school community.

  • I have just found photos of myself or my child in search engine results – what can I do?


    Your digital footprint: Now's the time to clean up! (PDF, 1.45 MB)

    This overview provides a useful checklist to help review and clean up your digital footprint – the trails or traces of data left by everything you share online. This advice is easy to follow and can be used by teenagers, teachers, parents and caregivers.

  • Where can I find resources about cybersafety, cyberbullying and online safety I can discuss with my child?


    The Department of Education has programs to help primary and secondary students understand what they should and should not do online. You can read more about cybersafety in Queensland state schools and download eye-catching posters at

  • Is there a presentation about cybersafety that my child’s school could deliver?


    The department has its own Cybersafety and Reputation Management team that is available to all state schools. The team, made up of former police officers, policy and social media experts, deliver up-to-date and informative sessions about positive social media use.

    All state schools can contact the team and request information about how they can book a cybersafety presentation for their students and community. If you would like a session for yourself or your child, please contact your school and ask them to book the Cybersafety and Reputation Management team.

    There are also a lot of external websites discussing cybersafety and cyberbullying. You may want to explore:

    • ACMA Youtube Channel
      Australian Communications and Media Authority(ACMA), ACMA Youtube Channel External link has short videos that cover a range of cybersafety and reputation management issues and are tailored to use with students aged 14 and over.
    • Bullying. No Way!
      Bullying. No Way! has been designed to provide parents and carers access to information about bullying, harassment, discrimination and violence in schools. Bullying. No Way! covers all types of bullying including cyberbullying.
    • Report CyberbullyingReport cyberbullying
      Bookmark the Office of the eSafety Commissioner’s new report cyberbullying page. With a click, you can make a complaint to the office, find someone to talk to and get advice on dealing with cyber issues. A new Report cyberbullying icon linking to the report cyberbullying page now appears on the desktops of all state school computers.
    • Cybersmart
      Australian Communications and Media Authority (ACMA) Cybersmart website, provides activities, resources and practical advice to help children and teenagers safely enjoy the online world.
    • Meet the Creeps – Creep Quiz: Are you safe online?
      Telstra and the Queensland Government have partnered together to develop a quiz to test your own knowledge and provide insight into the online world, highlighting some of the pitfalls for the unwary. Take the quiz at Meet the Creeps – Creep Quiz: Are you safe online?
Last updated:
23 March 2018