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• Do you need help with Literacy and Numeracy?
• Useful information

Do you need help with Literacy and Numeracy?

Literacy and numeracy are essential skills which families need to succeed in their everyday lives.

If parents and carers need assistance to develop their reading, writing, English language and numeracy skills, help is only a phone call away.

Adult Literacy and Numeracy services

The Reading Writing Hotline is a nationwide service which can provide you with information on:

• where to find reading and writing classes for adults in your area
• learning resources for adults
• English as a second language programs
• Centrelink client programs
• literacy in the workplace.

For information telephone 1300 655 506.

The Queensland Council for Adult Literacy offers adults the chance to improve their reading, writing and numeracy.

The council also offers information about courses held throughout the state and other services for those with English as their second language.

For more information telephone (07) 3878 9944.

Translation support and services

The Queensland Government refers people needing help with English translation to these organisations:

• Telephone interpreters
  Translating and Interpreting Service (TIS), Department of Immigration and Citizenship (DIAC).

  The Translating and Interpreting Service is available 24 hours a day, seven days a week, and is accessible from anywhere in Australia for the cost of a local call on 131 450. Visit TIS for more information.

  TAFE Queensland acts as a collection and dispatch service for the Department of Immigration and Citizenship (DIAC). For more information visit Document Translation Service (DTS) .

• Directory of Accredited Practitioners of Translating and Interpreting
  National Accreditation Authority for Translators and Interpreters
  The National Accreditation Authority for Translators and Interpreters Hotline: 1300 557 470 within Australia.

• Yellow Pages
  Translators and interpreters can be found in the Yellow Pages under 'Interpreters' and/or 'Translators'.

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Queensland Government