OneSchool Guiding Principles

The design, build and deployment of the OneSchool application will be guided by the following principles.

1. The technology will ensure a consistent experience for staff, students, parents and communities interacting with Education Queensland.

There will be a consistent user interface and navigation for accessing all technology functions.

This will create efficiencies across the organisation as well as a positive and individually focused experience for system users.

2. The technology will allow access any time, anywhere, by those who need the information.

The system will provide transparency of information throughout Education Queensland and to external stakeholders such as parents, the community and other agencies.

This implies significant integration across Education Queensland.

Appropriate controls to address access will be implemented.

3. There will be a 'single point of truth' for all information sources.

Data contained within the system will be reliable, timely and accurate and will not be duplicated within the organisation.

The system will deliver data in a manner that extends its value (that is, a multi-faceted view).

4. Information will be fully integrated to maximise its value.

Data and processes will be tightly integrated to enable more robust information to be accessed by decision makers internal and external to Education Queensland.

Integration will reflect 'end to end' business processes rather than a 'siloed' functional approach to business activities.

Data integration across the organisation is achievable as an initial objective.

5. Information will be captured once and at the source.

By capturing data once in the most appropriate location, the system will enhance the timeliness and validity of information, while reducing unnecessary duplication and workload within Education Queensland.

'At the source' may be extended to mean parents, students and staff; this implies a significant reduction in manual and paper-based processes.

6. A standardised set of 'core' technology and functions will be deployed to all Education Queensland sites.

All technology solutions will conform to Education Queensland's enterprise architecture.

Customisation by schools and groups of schools within those parameters will be encouraged, so that mandatory processes are commonly applied, while school innovation complies with organisational standards and architecture.

7. Business processes and accountabilities will be explicit.

Business processes and data custodianship will be linked to an organisation-wide business model.

Accountability relates to control over processes and information.

A range of alternative procedures will be defined for processes that require flexibility.

8. The system will provide the capability for self-service to ensure human effort is invested efficiently.

This principle implies a shift from face to face to self-service - not only for employees, but, by extension, curriculum delivery, information exchange and other interactions (for example, enrolments, changes of address, etc.).

Self-service will meet the needs of users who desire it or who could achieve better outcomes through this mode of delivery.

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