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Department Education, Training and the Arts Queensland
Risk management > Risk management > How do I manage risks? >

Establish the context

Purpose

Before making decisions on how to solve risk management issues, it's a good idea to take a look at the big picture. The purpose of this step is to help staff:

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Actions

Identify the strategic and organisational context

First, identify what your organisation is trying to achieve: what are its objectives?

Once you identify the objectives, it is easier to identify the risks that might stand in the way.

You don't have to identify the objectives on your own: the Department of Education, Training and the Arts' strategic objectives are identified in the Department's strategic plan (new window) 140k Adobe PDF document. Locate your Department (for example, business unit, region, school etc.) and look up 'organisational objectives' in its business plan.

These documents are your primary sources of information when 'establishing the context'. You can also refer to other relevant departmental documents such as legislation and policies.

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Identify stakeholders

It is important to identify stakeholders to gain a full understanding of the context of risks. Stakeholders may be allies in the management of risks or, where their objectives diverge from those of the Department, they may be sources of risk.

Conduct stakeholder analysis

It is possible for some stakeholders to have a different perception of the nature and level of risks arising from your organisation. Stakeholder analysis often plays an important part in:

Analysis provides decision makers with a documented profile of stakeholders, so as to better understand their needs and concerns at a given time.

It involves considering the objectives of each stakeholder in relation to your organisational area. This may be in the form of a work sheet such as the Stakeholder analysis template (new window) 2.5M Microsoft® Word document.

Note: This work sheet should be modified to reflect your specific organisational area and risk management activity.

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Categorise the risks

By categorising risks, you can create a structure for the risk identification process. The Department has categories of risk (new window) [an error occurred while processing this directive] Adobe PDF document.

Use risk criteria

Risk criteria are used to determine the level of identified risks, and whether they are acceptable or unacceptable to the Department.

In the Department, acceptable risks are those with a risk rating of either Low or Medium. Unacceptable risks are those rated High or Extreme. Refer to these ratings in Step 5: Evaluate and prioritise risks Key questions

Key questions for setting the context for the risk management process.

Outcomes

The output of this step is:

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