Support

MIS users should contact their school MIS Administrator when they experience problems or have questions regarding their email and Internet use.

MIS Administrators needing support on all aspects of a school's MIS, including content filtering can contact:

Service Centre
Phone: 1800 680 445
Email: imsservicecentre@deta.qld.gov.au

This includes:

MIS Admin portal - school administration of user accounts, filtering, web access and web hosting
Content filtering
Email access, software
Browsers, proxy settings
Network connections
Bandwidth upgrade applications
Discussion lists
FTP software and procedures
Uploading/downloading school and personal MIS web sites
Routers
Security
Requests to change a school domain name
Requests to increase school quotas for web and/or email