A Computers for Teachers laptop will be written-off if the cost of the repair quote is greater than 75 per cent of the total value of a current model replacement laptop.
TAFE institutes have a responsibility to immediately replace any Computers for Teachers laptop that is written-off.
For PC laptops
If a PC laptop is determined to be a write-off, the supplier will inform your institute by email. This email will provide all necessary details needed to raise a purchase order for a replacement laptop.
For Apple MacBooks
Your institute will need to obtain a quote to replace the faulty/damaged laptop from your local Apple dealer. This quote should be emailed to the Computers for Teachers team.
The Computers for Teachers team will process and approve the write-off request when notification from the supplier is received.
Once the write-off request is approved the below process will occur.
- The Computers for Teachers team will log a request with the Asset Accounting Branch for a new SAP asset shell number for the replacement laptop.
- When you receive a new SAP asset shell number for the replacement laptop, your institute will need to raise a purchase order for a replacement laptop. The purchase order should include an item description (i.e. HP6530b laptop) and the current cost for a replacement model laptop.
- Submit the purchase order to the Computers for Teachers team. Please do not submit purchase orders directly to the supplier; the Computers for Teachers team will do this on your behalf
- The Computers for Teachers team will confirm the delivery details for the replacement laptop. They will also request the name and email of your institute's contact person, and the delivery address for the replacement laptop.
- When a replacement laptop is delivered, the supplier will invoice your TAFE institute for the cost of the replacement.
Please refer to the Self Insurance Scheme for details on how to be reimbursed for the cost of the replacement laptop.
Laptops deemed dead-on-arrival
A PC laptop that does not work when it was delivered to your campus will be deemed dead-on-arrival. It will be replaced with a new laptop.
An Apple MacBook identified as having failed to work within 10 working days of delivery will be deemed dead-on-arrival. It will be replaced with a new laptop.