Service Centre
If you are experiencing difficulties with using your laptop, the Service Centre is specifically trained to offer you assistance.
Requests for support are logged in a central system and, where possible, you will receive instant help.
You can access Service Centre support by:
- logging a job online (you need to register to use this service)
- using the form below
- calling 1800 680 445.
To find out more, please visit the ICT Service Catalogue, located on the department's intranet, OnePortal.

