Restoring laptops
Before a Computers for Teachers laptop can be reissued to another eligible teacher, redistributed to another school or returned to a supplier for disposal, you need to complete the restoration process.
This process returns a laptop to its original state (sysprep restoration).
Before restoring any laptop, you must:
- back up all personal and corporate data
- ensure your school's Orange Card holder or the Service Centre has removed the laptop from the Active Directory (AD)
- plug the laptop into AC power
- empty and close the optical device
- unplug all peripheral devices.
Sysprep restoration
A sysprep restoration restores a laptop to its original out-of-the-box state, removing all of your modifications and deleting any data saved on the hard drive.
You need to conduct a syprep restore when you return, dispose of or re-issue a laptop, or when restoration to a full user backup fails.
Instructions for conducting a sysprep restoration are outlined in the relevant guides below.
- How to restore the Lenovo R61 and Lenovo R400 laptops to original state (PDF, 377k)
- Staff presentation for restoring the Lenovo R61 laptops to original state prior to disposal (PPT, [an error occurred while processing this directive])
- How to restore the HP6530b laptops to original state (PDF, 379k)
- Restoring a Win7 laptop to original state (DOC, 451k)
- How to restore an Apple MacBook to original state (PDF, 378k)
If you don't follow each step in these guides, the restore application may not work and you could lose all data. That's why backing up is so important.
While all care has been taken to ensure the restoration process represents best-practice use, the department disclaims all liability should this operation cause loss of data.
