Managing internet connection speeds: upgrading your school's bandwidth
Some schools have taken the proactive step of upgrading their bandwidth.
Slow connection speeds are not always due to bandwidth. It could be due to a number of other issues involving content filtering and proxy platforms.
If you are a principal and have questions about upgrading your school's bandwidth, talk with your Regional Technology Manager.
To upgrade your school's bandwidth:
- Generate a report of your school's bandwidth through the MIS Portal and make a note of your current bandwidth speed.
- Login to the new Service Centre Online and click 'Request Something'.
- Complete the form 'Request School Internet Bandwidth Upgrade or Cutover'.
- The form, once submitted, will be sent to your Regional Technology Manager to approve, and you should shortly receive an email with your Service Now job number.
Below is an example of the type of information available in the bandwidth usage reports from the MIS Portal.
This graph shows the bandwidth used (and available) at a school, at specific times of a typical day. Here, the school is using more than 80 per cent of its bandwidth at around 11am.