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Support

If you experience problems with accessing the Internet or using WebMail:

  1. see the online advice:
    For MIS Administrators
    For principals
    For school staff
    WebMail
    Web publishing
    Filtering
    MIS Portal
  2. use the help available within the application (for example, MIS portal or Webmail application)
  3. contact your school MIS administrator
  4. contact the Service Centre
    Phone: 1800 680 445
    Log a job online.

Keep up to date with MIS and other ICT news by subscribing to a discussion list.

ICTINFO is used to send notifications of ICT upgrades, outages, and improvements. MIS Admins can allow others to receive ICTINFO emails by adding them in the Enterprise Platform Mailing Group within the MIS Portal. MIS Admins should add their ICT administrators, ICT technicians, Orange Card holders, business services managers and ICT head of departments.

The mis-admin@schoolname.eq.edu.au email address is a member of the Enterprise Platform Mailing Group by default, so it is vital that Principalsuse the SCO e-form as soon as the MIS Administrator needs changing.

The ICT Community Discussion List has been created to provide school staff with the chance to share ideas, problems and solutions to the everyday concerns associated with managing information and communication technology in schools. To subscribe to this list go to: Discussion List Homepage. A school email address is required for membership.

Other key discussion lists include:

  • Joomla
  • OC Holders

Creative Commons License - Attribution CC BY

Last reviewed
02 January 2013
Last updated
02 January 2013
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