Blocking and unblocking websites
Two different filtering settings exist - at school, and away from school. School staff have an important role in refining the department's web filtering system to ensure internet access continues to meet the needs of users.
Blocking and unblocking for home use (proxy client)
Statewide, all staff have the same levels of access (PDF, 99KB), similarly between all students. Unique access cannot be granted for individual schools. Contact the Service Centre if you would like to refine your filtering experience at home.
Blocking websites for school use
Check with your school MIS Administrator to see if they believe it should be blocked at a school level only, or at a statewide (global) level. They can administer the school block through the MIS Portal. Any statewide block requests are submitted via a job in Service Centre Online.
Unblocking websites for school use
If checking websites for school use while at home
School MIS administrators and filtering delegates can use the 'Filter Check' tool in the MIS Portal's filtering application while at home to determine if a website will be available to them at school. If the site is deemed unavailable at school, the Filter Check will identify at what level and category the URL is blocked:
- school level - the website is blocked at your school only; your MIS administrator has the ability to unblock this
- statewide level - the website is blocked statewide. Record the URL and take it to school with you.
If checking websites for school use while at school
Attempt to access the desired website. If you reach a block page, you may be allowed to request that it is unblocked - depending on what type of blocked page message you receive. You may also be eligible to have temporary access to the site. Further information on gaining access to the different types of blocks can be found in the table below.
How long does it take for a site to be unblocked?
It should take 24 to 48 hours for the request to be processed.
Unblocking the different types of departmental block pages
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Uncategorised block: Staff can submit the online request form within the block page and will soon have immediate access once the form is submitted. |
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Statewide block: Staff can submit the online request form within the block page to have the page reviewed. |
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School block: Staff should contact their school's MIS administrator to have these websites unblocked. |
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Time access block: |
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Permanently block websites: These particular websites will remain permanently blocked and cannot be requested to be reviewed and/or unblocked. |
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Placeholder websites: These particular websites will remain permanently blocked and cannot be requested to be reviewed and or unblocked. |
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Invalid websites: These particular websites will remain blocked and cannot be requested to be reviewed and or unblocked. The staff member should click 'back' and try a different URL. |
Need more information?
You can contact the Service Centre on 1800 680 445.
For information on how students can block and unblock websites, head to the Student Filtering page.
