As a team leader, your role is to assist your team members to identify key work tasks, feel supported as they undertake these tasks, have open discussions about professional practice and career aspirations, and make the best use of support and professional development options.
You work with team members to identify how best to implement the Developing Performance Framework in your workplace. This includes discussing the processes to facilitate each phase, the most useful tools and resources for each employee group and key timelines.
You also work with team members to evaluate how the developing performance process is integrated into the team's day-to-day work practice, and its impact on building a culture of continuous improvement and innovation, where all employees keep learning and getting better at what they do.
You create the conditions for team members to develop their performance and succeed by modelling and acknowledging lifelong learning as a shared responsibility.
The Department recognises the key role you play in facilitating the developing performance process. To support you to work with the employees in your team, a range of tools and resources are available.
This set of four information sheets is designed to assist team leaders to lead the developing performance process. The information sheets explain what is involved in each phase; outline what team leaders need to do before, during and after each phase; and provide some scenarios for how each phase might happen.
The following optional tools are designed to support team leaders to prepare to integrate the Developing Performance Framework and to facilitate the four phases of the developing performance process.
Investigating your work place culture (new window) [an error occurred while processing this directive]
This tool provides a set of questions and activities to support you in developing a picture of your work place culture.
Increase your awareness of your work place culture (new window) [an error occurred while processing this directive]
This tool provides a number of questions to guide a reflection focussing on your work place's culture.
Assessing your work place culture for innovation (new window) [an error occurred while processing this directive]
This is a self-assessment tool to explore your work place's culture and how different dimensions enable or hinder innovation.
Team mapping to identify change agents and potential blockers (new window) [an error occurred while processing this directive]
This tool provides team leaders with a process to assess team members' potential impact on the success of integrating the Framework.
Rate yourself as a people-developer (new window) [an error occurred while processing this directive]
This process is for team leaders to consider their own capabilities in relation to developing the performance of others.
Considering the readiness and capability of your team (new window) [an error occurred while processing this directive]
This tool provides a means to consider the order in which you will work with team members as you operationalise the developing performance process.
Understanding the preferred learning styles of team members (new window) [an error occurred while processing this directive]
This tool helps team leaders to identify the preferred learning styles of team members so that they can offer support and professional development options that best suited to them.
Understanding the communication styles of team members (new window) [an error occurred while processing this directive]
This questionnaire allows a team leader and team members to explore their own and other people's preferences for communicating.
Patterns of behaviour (new window) [an error occurred while processing this directive]
This tool will help team leaders to examine the patterns of behaviour displayed by team members and determine how team member can be best engaged when integrating the Framework.
Protocols for developing performance conversations (new window) [an error occurred while processing this directive]
This tool provides a process for establishing protocols for developing performance conversations with your team.
Considering options for operationalising the developing performance process (new window) [an error occurred while processing this directive]
This process assists team leaders to facilitate discussions and come to agreement with team members on how the developing performance process will be integrated into the day-to-day work of the team.
Which way next? (new window) [an error occurred while processing this directive]
This is a team process to generate ideas about ways of undertaking key work tasks, considering the pros and cons, and selecting the best option.
Reflecting on successes and areas for development (new window) [an error occurred while processing this directive]
This is a team process to reflect on areas of success and significant progress in key work tasks for the previous work period. This reflection will clarify next steps.
Matching characteristics of professional development with individual needs (new window) [an error occurred while processing this directive]
This tool provides a continuum for team leaders to plot the phase and characteristics of professional development that will provide the most support for each team member.
Brainstorm for types of professional development activities (new window) [an error occurred while processing this directive]
This tool provides an initial list of the wide variety of professional development options available.
The five whys (new window) [an error occurred while processing this directive]
This tool provides a process to 'unpack' those things that helped or hindered in developing performance.
Fishbone analysis (new window) [an error occurred while processing this directive]
This process supports team leaders and team members to analyse successes and areas for further development.
Force field analysis (new window) [an error occurred while processing this directive]
This process plots the driving and restraining forces impacting on the achievement of performance objectives.
Recognising and rewarding team members (new window) [an error occurred while processing this directive]
This provides suggestions for recognition and reward options for team leaders and members to discuss.
You will call on different professional capabilities during each phase of the developing performance process. Some capabilities, such as active listening and giving and receiving feedback will be required throughout the process.
The following optional resources are designed as checklists and easy references to assist you as a team leader of the developing performance process.
If you require additional information on these or other topics, please contact us:
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© The State of Queensland (Department of Education, Training and Employment) 2009.