Tools

These tools support team leaders to prepare for and implement the Developing Performance process.

Key capabilities for team leaders

To cultivate productive working relationships, team leaders require various capabilities, including active listening and giving and receiving feedback, during each phase of the developing performance process.

Further information and activities to support the development of these capabilities are offered in the Developing Performance Framework: Building Team Leader Capability Online Course, available through the Learning Place.

The following information sheets are designed to assist team leaders:

• Conversations:
  • Effective questioning 430k
  • Performance Conversations - 60 second opener 443k
  • Three practical performance conversation tools 446k
  • Active listening skills 446k
  • How to have difficult conversations 441k
  • Planning a focused conversation 448k
• Communication Styles:
  • Understanding communication styles of team members 472k
  • Exploring communication styles of team members 479k
• Feedback:
  • Giving and receiving feedback 453k
  • Giving feedback 436k
• Change:
  • Stages involved in change management 445k
• Relationships:
  • Building relationships through trust 451k
  • Managing conflict 432k
  • Understanding the preferred learning styles of team members 462k
• Goals:
  • How to write performance and development goals 442k

Self-reflection

Self-reflection for team leaders 469k

Provides a process for team leaders to consider their own capabilities in relation to developing the performance of others.

Workplace Culture

Investigating your workplace culture 448k

Provides a set of questions and activities to support you in developing a picture of your workplace culture.

Increase awareness of workplace culture 446k

Provides a number of questions to guide a reflection on your workplace culture.

Assessing your workplace culture for innovation 601k

This is a self-assessment tool to explore your workplace culture and how different dimensions enable or hinder innovation.

Team resources

Fishbone analysis 435k

Supports team leaders and team members to analyse successes and areas for further development.

Force field analysis 458k

Plots the driving and restraining forces impacting on the achievement of performance objectives.

Considering the readiness and capability of your team 442k

Provides a means to consider the order in which you will work with team members as you implement the Developing Performance process.