Complaint
For the purpose of this policy, a complaint does not include an allegation against employees or volunteers involving suspected official misconduct or criminal activity.
Complaint is an expression of dissatisfaction with a departmental service where the complainant requires a formal way of having a complaint heard and resolved. A complaint may be made verbally or in writing.
Complainant
A person who lodges a complaint with Education Queensland. A complainant may be a student, parent/carer or a member of the community who is aggrieved about a matter.
Copyright |
Disclaimer |
Privacy |
Access keys |
Other languages
© The State of Queensland (Department of Education, Training and Employment) 2006.