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Department of Education and Training

Frequently Asked Questions

School Transport Assistance for Students with Disabilities

For Parents and Caregivers

  1. Who can parents contact to discuss their child's school transport arrangements?
  2. Who determines eligibility for school transport assistance?
  3. What level of involvement do parents have in the school transport assessment process?
  4. To which schools is transport assistance available?
  5. Can a student get school transport assistance to more than one address?
  6. What factors apply to transport assistance for prior to prep aged students?
  7. What factors apply to school transport assistance for prep students?
  8. What types of transport assistance are available to for eligible students?
  9. What are the conditions for Category 1 transport assistance?
  10. What are the conditions for Category 2 transport assistance?
  11. What are the eligibility criteria for the Safety-Net program?
  12. How is the student's ability to travel independently between home and school determined?
  13. What if a student will never be able to travel independently to school?
  14. How does a parent show that they are unable to transport their child to school?
  15. What are the limits on contract taxi and mini bus services?
  16. When is school transport assistance reviewed?
  17. What level of involvement does the parent have in the review process?
  18. If a parent is eligible for conveyance allowance, when is it paid?
  19. What if there is no appropriate contract vehicle available to transport a student to school?
  20. If a student with a disability has brothers or sisters attending the same school, can these siblings be transported to school in that same taxi or minibus?
  21. Can a student receive school transport assistance to temporary residential accommodation?
  22. Who do parents contact if they have concerns with the decision about the type of school transport assistance that is approved for their child?

Responses:

1. Who can parents contact to discuss their child's school transport arrangements?

The Principal or Head of Special Education Services at the student's school.

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2. Who determines eligibility for school transport assistance?

A school transport assessor at the school uses a formal assessment process to determine eligibility and recommends the type of school transport assistance for the student.

The Principal Advisor, Education Services in the departmental regional office has the authority to approve the school transport assistance for the student.

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3. What level of involvement do parents have in the school transport assessment process?

Assessors will actively involve parents in the discussions about the school transport needs of their child.

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4. To which schools is transport assistance available?

Transport assistance is usually only provided between the student's home and the nearest school or nearest school with a specialised program in the area of the student's disability/disabilities.

However, if exceptional circumstances arise transport assistance may be considered to two state schools, over a short period of time if a student is transitioning into one of these schools on a full time basis. Transport assistance applies between home and school at the start and end of the school day and is not provided between schools, to attend therapy services, excursions, TAFE or work experience.

If the school you are considering/attending is not the nearest school or the nearest school with a specialised program, your child may be eligible for assistance as per the guidelines for mainstream students under the School Transport Assistance Scheme External Link.

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5. Can a student get school transport assistance to more than one address?

Transport assistance is usually only provided to one address.

Transport assistance to an alternative address may be available under exceptional circumstances External Link.

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6. What factors apply to school transport assistance for prior to prep aged students?

Prior to prep students need to be attending the nearest school with an Early Childhood Developmental Program.

Students must attend a program for a minimum of two hours per day on at least two days per week or four hours on one day.

Transport assistance may be provided for one of the two days only if required, provided the student is enrolled for at least two sessions per week.

School transport assistance is available to one program only.

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7. What factors apply to school transport assistance for prep students?

Prep students are treated the same as all other primary school students. This means that prep students' eligibility is based on attendance at the nearest school or nearest school with a specialised program in the area of the student's disability/disabilities.

Prep students may be considered for transport assistance to both prep and an Early Childhood Developmental Program.

Transport assistance is available to and from school and does not extend to any transfers between prep and an Early Childhood Developmental Program during the day.

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8. What types of transport assistance are available for eligible students?

Category 1 Transport Assistance

Category 2 Transport Assistance

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9. What are the conditions for Category 1 transport assistance?

To be eligible the student needs to meet any one of these conditions:

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10. What are the conditions for Category 2 transport assistance?

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11. What are the eligibility criteria for the Safety-Net program?

The student must be:

12. How is the student's ability to travel independently between home and school determined?

The school transport assessor uses a rating scale to consider (in consultation with the student's parents/caregivers) the student's ability to travel between home and school. Factors impacting on travel capability include:

13. What if a student will never be able to travel independently to school?

If the assessor determines the student's capacity for independent travel is minimal because of their severe disability and that they are unlikely to develop the skills for independent travel, then the severe hardship experienced by the family is acknowledged, and contract transport assistance may be available.

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14. How does a parent show that they are unable to transport their child to school?

The parent needs to complete the Parent Application for Consideration of Contract Transport Assistance for Student form External Link. This form provides examples of conditions which parents need to meet to receive school transport assistance.

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15. What are the limits on contract taxi and mini bus services?

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16. When is school transport assistance reviewed?

School transport assessors must conduct reviews of the student's school transport assistance. For more information see Timing of Assessment and Reviews External Link.

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17. What level of involvement does the parent have in the review process?

Assessors will involve parents in the review of school transport assistance of their child. If there is a change of school transport assistance, the transport assessor will work closely with the parent and student to transition the family to new arrangements, and to support the student with a more independent means of travel.

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18. If a parent is eligible for conveyance allowance, when is it paid?

Queensland Transport pays conveyance allowance into the parent's bank account in July and December each year.

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19. What if there is no appropriate contract vehicle available to transport a student to school?

In some areas vehicles for school transport may not be available, and parents may need to explore possible solutions with the school transport assessor and district office personnel.

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20. If a student with a disability has brothers or sisters attending the same school, can these siblings be transported to school in that same taxi or minibus?

No. Siblings who do not meet the eligibility criteria for school transport assistance may not travel in the same vehicle.

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21. Can a student receive school transport assistance to temporary residential accommodation?

Transport assistance is available to temporary residential accommodation External Link for a student who has been assessed as eligible for school transport assistance through the School Transport Assistance Program for Students with Disabilities.

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22. Who do parents contact if they have concerns with the decision about the type of school transport assistance that is approved for their child?

The Principal Education Officer, student services in your local district. The school transport assessor can provide the contact details.

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This page was last reviewed on 19 Jul 2013

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