The Department has established a network of male and female Equity Contact Officers throughout the state to manage proactively and provide advice to employees on anti-discrimination issues as well as the Department 's workforce diversity and equity policies, programs and employment frameworks.
What are Equity Contact Officers?
Equity contact officers are district-based human resource consultants who are available to provide information to any employee on a range of matters including:
Equity Contact Officers are empathetic people who can assist employees to consider the options for dealing with workplace issues, problems and conflicts.
Equity Contact Officers do not provide counselling, mediation or legal advice. They may refer employees to these services if required.
How can I contact an Equity Contact Officer?
There is a state-wide network of equity contact officers. Employees may contact any one of the equity contact officers (new window) 166k 
for more information and assistance.
A collection of tools and sources of additional information are available to assist both employees and managers in resolving workplace issues.
Employee Assistance Service Contact List (new window) 174k
The Employee Advisor, as an integrated member of the Region 's human resources team, provides a range of services designed to enhance organisational health, employee well-being and effectiveness by assisting employees with work related and personal issues that may impact upon their ability to effectively perform their duties.
Active Listening Skills (new window) 151k
This tool helps you to learn, adopt and apply active listening skills providing essential tips to becoming a good and/or better listener.
Building Trust and Relationships (new window) 149k
Trust forms the foundation for effective communication, this tool explains the foundations for building effective relationships.
Managing Conflict (new window) 149k
Conflict can occur between individuals and groups of people. Managing conflict is essential to the development of effective working relationships. This tool assists in understanding the conflict cycle and its impact upon a workplace.
'I ' Statements (new window) 143k
I-statements are a way of communicating a problem to another person without accusing them of being the cause of the problem. When you want to communicate your point of view, using, the "I" statement formula may be useful beneficial in achieving positive outcome.
Assertive Communication (new window) 159k
This tool assists an employee to communicate assertively in a way that respects the personal boundaries of others.
Emotional Intelligence (new window) 162k
This tool is a comprehensive resource for understanding Emotional Intelligence and one 's ability to recognise, manage and apply its key principals in the workplace.
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© The State of Queensland (Department of Education, Training and the Arts) 2007.