National Disability Insurance Scheme


The National Disability Insurance Scheme (NDIS) is the new Australia-wide system to assist people with significant and permanent disability accessing the reasonable and necessary supports they need to live an ordinary life. The NDIS will be available in all communities across Queensland from 1 January 2019.

The NDIS is managed by the National Disability Insurance Agency (NDIA).

NDIS and Coronavirus (COVID-19) information and support

If your child has an NDIS plan you can use their available Core Support funding flexibly to purchase additional supports and services in order to meet the disability-related needs of your child.

If your child's Core Support funding is running low, or you think you need an early/urgent plan review call the NDIA on 1800 800 110 (select option 5). The NDIA has a specialised team of planners who are available to help make urgent changes to plans during this time.

More information and frequently asked questions around using your child's NDIS plan can be found on the NDIS website.

The process to access the NDIS has not changed. To access the NDIS you will need to complete and submit an Access Request by calling the NDIA on1800 800 110 (select option 1).

Local Area Coordinators (LAC) may be able to assist you with the access request and connect you with local supports and services. You can find your local LAC on the NDIS website.

A range of supports is available for eligible children and young people with disability under the NDIS.

Supports for children aged 0–6 years

The NDIS early childhood early intervention (ECEI) supports help children aged 0–6 who have a developmental delay or disability and their families or carers. The NDIS has engaged early childhood partners to deliver ECEI supports.

If you are concerned about your child's development, find out about the supports provided by NDIS early childhood partners in Queensland.

Visit the inclusion of children with disability page for information about disability supports where your child attends an Early Childhood Education and Care (ECEC) service such as a family day care, long day care, or kindergarten service.

Supports for children aged 7 years and older

The NDIS provides supports for eligible children and young people with disability aged 7 and older. The NDIS LAC community partners help people aged 7 and older understand and access the NDIS.

For more information visit the NDIS LAC locations website.

The NDIS and schools

The NDIS does not provide supports for children while at school. Schools will continue to provide supports to students with disability to access and participate in education and achieve.

If your child is receiving support through an NDIS plan, you may wish to contact the school to share information about your child's plan so the school and your NDIS provider can work together to ensure your child is supported in a consistent way at school and at home.

Supporting your child's access to the NDIS

To help you make an access request for the NDIS, your child's school can provide copies of any current and relevant plans and reports that have been prepared to support your child's learning and participation at school. This may include education adjustment program reports, therapy reports, your child's personalised learning plan, individual curriculum plan, or health management plan.

A disability support summary providing a snapshot of the disability supports that are provided to your child at school is also available. This may be useful when you talk to an NDIS planner about the supports your child receives at school.

You can contact your child's school to request this information.

Sharing information with the NDIS

School staff can only disclose personal information about a student with written consent from a parent.

If you would like the school to share information with the NDIS or an NDIS provider you must provide written consent and specific details about what information is to be shared.

NDIS providers delivering supports in schools

Schools work with parents to ensure students can access and participate in education and achieve.

If there are circumstances where you need supports in your child's NDIS plan to be delivered at school during school time, you will need to make a request to your school in writing.

More information about NDIS provider access to schools, including a parent fact sheet and parent request form, is available at:

School transport assistance for students with disability

The Queensland Government is continuing to deliver school transport assistance for students with disability under an agreement with the NDIA. Students who are NDIS participants and access school transport assistance may see in the notes section of their NDIS plan that this service is being delivered by the Queensland Government.

Further information on how to access school transport assistance is available.

School leaver assistance

The NDIS offers supports, such as the school leaver employment supports (SLES), for eligible students who are finishing school. SLES provides a range of post school supports for up to two years to assist young school leavers to become work ready.

For further information visit the SLES NDIS website.

Contacting the NDIS

For more information please contact the National Disability Insurance Agency by calling 1800 800 110 or by filling out the online contact form. For people with hearing or speech loss call TTY 1800 555 677. For speak and listen call 1800 555 727. For people who need help with English call TIS 131 450.

Find out more at the NDIS in Queensland website, view the Queensland NDIS events calendar, or sign up to the NDIS e-blast.

Further information

Last updated 24 April 2020