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Contact us

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​​​​​​​​​​​​​​​​​​​​Organisational Safety and Wellbeing staff are employed at regional and corporate levels of the department in each of the key areas of health promotion, employee assistance, health and safety, and injury management. Whilst your first point of contact for all organisational health matters should be your school or unit, further information and assistance may be obtained by contacting regional staff from the specialist areas.

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Claims Management Officers

The department has claims management officers located in central office and in each region.

Claims management officers process sick leave, WorkCover claims, QSuper income protection claims, graduated return to work plans and graduated return to work timesheets to ensure that employee leave, pay and claims paperwork is processed accurately and in a timely manner.

The processing of leave and claims management for school cleaners is processed by central office claims management staff. Leave and claims for all other staff are processed by claims management officers based in the regional office that supports your school or work unit.

Central office

Central office claims management officers process injury management related leave for central office staff and all school cleaners.

Region Claims Management Officers
Organisational Safety and Wellbeing

Geraldine Toohey
Senior Claims Management Officer
Phone: (07) 3513 6550
Email: Geraldine.Toohey@qed.qld.gov.au

Central office

Email: ClaimsManagement.CO@qed.qld.gov.au
Claims Management Officer
Phone: (07) 3034 4912

Cleaners claims

Email: ClaimsManagement.STRATHR@qed.qld.gov.au

Karen North
Claims Management Officer
Cleaners in Metropolitan South and Darling Downs South West regions
Phone: (07) 3513 6552

Michael Jack
Claims Management Officer
Cleaners in North Coast, Far North, North Queensland and Central Queensland regions
Phone: (07) 3513 6549

Andrea Collins
Claims Management Officer
Cleaners in South East region
Phone: (07) 3034 4912

Nicole Markos
Claims Management Officer
Cleaners in Metropolitan North region
Phone: (07) 3513 6531

Regional

Region Claims Management Officers
Central Queensland

Gladstone
ClaimsManagement.CQR@qed.qld.gov.au

Emily Hall
Claims Management Officer
Phone: (07) 4977 7009
Email: Emily.Hall@qed.qld.gov.au

Mackay
ClaimsManagement.CQR@qed.qld.gov.au

Chelsea Finn
Claims Management Officer
Phone: (07) 4932 4051
Email: Chelsea.Finn@qed.qld.gov.au

Darling Downs South West

ClaimsManagement.DDSWQ@qed.qld.gov.au

Britt Walkinshaw
Claims Management Officer
Phone: (07) 4616 7632
Email: Britt.Walkinshaw@qed.qld.gov.au

Mikaela Layton
Claims Management Officer
Phone: (07) 4616 3740
Email: Mikaela.Layton@qed.qld.gov.au

Renee Markey
Claims Management Officer
Phone: (07) 4616 3757
Mobile: 0457 041 108
Email: Renee.Markey@qed.qld.gov.au

Far North Queensland

ClaimsManagement.FARNTHQLD@qed.qld.gov.au

Anne Schipanski
Claims Management Officer
Phone: (07) 4095 6812
Email: Anne.Schipanski@qed.qld.gov.au

Bianca Patane
Claims Management Officer
Phone: (07) 4095 6812
Email: Bianca.Patane@qed.qld.gov.au

Metropolitan

Desley Spiller
Senior Claims Management Officer
Mobile: 0455 068 858
Email: Desley.Spiller@qed.qld.gov.au

South
ClaimsManagement.MetroSTH@qed.qld.gov.au

Simone Pickering
Claims Management Officer
Mobile: 0428 404 125

Bina Kumar
Claims Management Officer
Mobile: 0437 588 404

Kathleen Carmont
Claims Management Officer
Mobile: 0437 992 946

North
ClaimsManagement.MetroNTH@qed.qld.gov.au

Chelsea Osborne
Claims Management Officer
Phone: 07 3203 9052

Ellie Park
Claims Management Officer
Mobile: 0439 091 108

North Coast

ClaimsManagement.NCR@qed.qld.gov.au

Malinda Collins
Claims Management Officer
Phone: (07) 4122 0811

Tahera Vipparthy
Claims Management Officer
Phone: (07) 5352 9236

Jackson Taylor
Claims Management Officer
Phone: (07) 4122 0803

Tiana Dempster
Claims Management Officer
Phone: (07) 3203 9059

North Queensland

ClaimsManagement.NQR@qed.qld.gov.au

Clare Loveday
Claims Management Officer
Phone: (07) 4758 3222

South East Queensland

ClaimsManagement.SouthCoast@qed.qld.gov.au

Jodie Burns
Claims Management Officer
Phone: (07) 5617 6212
Email: Jodie.Burns@qed.qld.gov.au

Kaitlin Pearce
Claims Management Officer
Phone: (07) 5656 6631
Email: Kaitlin.Pearce@qed.qld.gov.au

Ashleigh Leake
Claims Management Officer
Phone: (07) 5656 6647
Email: Ashleigh.Leake@qed.qld.gov.au

Lisa Keevers
Claims Management Officer
Phone: (07) 5656 6747
Email: Lisa.Keevers@qed.qld.gov.au

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Last updated 25 November 2024