Staff and their immediate family members wishing to access free, confidential, short-term counselling services for work or non-work related issues are able to contact the department's external EAP provider, LifeWorks by Morneau Shepell (LifeWorks) on telephone
1800 604 640.
This is a 24/7 telephone number. Urgent after hours counselling requests will be put through to an on call counsellor. All non-urgent counselling requests received after hours will be booked to occur during business hours. No departmental referral to LifeWorks is required.
LifeWorks have a large number of counsellors located across the state in all major regional areas for staff wanting a face-to-face appointment. In smaller regional and more remote areas, LifeWorks is able to provide telephone counselling.