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Contact us

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​​​​​​​​​​​​Organisational Safety and Wellbeing staff are employed at regional and corporate levels of the department in each of the key areas of health promotion, employee assistance, health and safety and injury management. Whilst your first point of contact for all organisational health matters should be your school or unit, further information and assistance may be obtained by contacting regional staff from the specialist areas.

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Claims Management Officers

The department has claims management officers located in central office and in each region.

Claims management officers process sick leave, WorkCover claims, QSuper income protection claims, graduated return to work plans and graduated return to work timesheets to ensure that employee leave, pay and claims paperwork is processed accurately and in a timely manner.

The processing of leave and claims management for school cleaners is processed by central office claims management staff. Leave and claims for all other staff are processed by claims management officers based in the regional office that supports your school or work unit.

Central office

Central office claims management officers process injury management related leave for central office staff and all school cleaners.

Region
Claims Management Officers
Central Office

Email: claimsmanagement.CO@qed.qld.gov.au

Geraldine Toohey
Senior Claims Management Officer
Phone: (07) 3513 6550
Email: Geraldine.Toohey@qed.qld.gov.au

Cleaners
Email: ClaimsManagement.STRATHR@qed.qld.gov.au

Karen North
Claims Management Officer
Cleaners in Metropolitan, Central Queensland and Darling Downs South West Regions
Phone: (07) 3513 6552
Email: ClaimsManagement.STRATHR@qed.qld.gov.au

Michael Jack
Claims Management Officer
Cleaners in North Coast Region and Staff in Central Office
Phone: (07) 3513 6549
Email: ClaimsManagement.STRATHR@qed.qld.gov.au

Maryanne Simpson
Claims Management Officer
Cleaners in South East, North Queensland and Far North Queensland Regions
Phone: (07) 3034 4912
Email: ClaimsManagement.STRATHR@qed.qld.gov.au

Nicole Markos
Claims Management Officer
Phone: (07) 3513 6513
Email: ClaimsManagement.STRATHR@qed.qld.gov.au

Regional

Region Claims Management Officers
Central Queensland

Gladstone
claimsmanagement.CQR@qed.qld.gov.au

Emily Hall
Claims Management Officer
Phone: (07) 4977 7009
Email: Emily.Hall@qed.qld.gov.au

Mackay
claimsmanagement.CQR@qed.qld.gov.au

Kylie Coyne
Claims Management Officer
Phone: (07) 4942 8304
Facsimile: (07) 4842 8388
Email: Kylie.Coyne@qed.qld.gov.au

Darling Downs—South West Queensland

Toowoomba
claimsmanagement.DDSWQ@qed.qld.gov.au

Marie Robinson
Claims Management Officer
Phone: (07) 4616 3757
Email: Marie.Robinson@qed.qld.gov.au

Chelsea Osborne
Claims Management Officer
Phone: 0459 612 461
Email: Chelsea.Osborne@qed.qld.gov.au

Tori Calver-Malaschevsky
Claims Management Officer
Phone: (07) 4616 3715
Email: Tori.Calver-Malaschevsky@qed.qld.gov.au

Far North Queensland

Atherton
claimsmanagement.FARNTHQLD@qed.qld.gov.au

Anne Schipanski
Claims Management Officer
Phone: (07) 4095 6812
Facsimile: (07) 4091 4957
Email: Anne.Schipanski@qed.qld.gov.au

Caz Dagleish
A/Claims Management Officer
Phone: (07) 4095 6823
Facsimile: (07) 4091 4957
Email: Caz.Dagleish@qed.qld.gov.au

Metropolitan

Team Leader
Desley Spiller
Senior Claims Management Officer
Mobile: 0455 068 858
Email: Desley.Spiller@qed.qld.gov.au

Metropolitan West
claimsmanagement.MetroWST@qed.qld.gov.au

Simone Pickering
Claims Management Officer
Phone: 0428 404 125

Metropolitan South
claimsmanagement.MetroSTH@qed.qld.gov.au

Bina Kumar
Claims Management Officer
Mobile: 0437 588 404

Kathleen Carmont
Claims Management Officer (Tuesday and Wednesday)
Mobile: 0437 992 946

Metropolitan North
claimsmanagement.MetroNTH@qed.qld.gov.au

Samantha Retchless
Claims Management Officer
Mobile: 0418 279 888

Metropolitan East
claimsmanagement.MetroEST@qed.qld.gov.au

Ellie Park
Claims Management Officer
Mobile: 0437 472 971

North Coast

Sunshine Coast
claimsmanagement.Nambour@qed.qld.gov.au

Tahera Vipparthy
Claims Management Officer
Phone: (07) 5352 9236
Email: claimsmanagement.Nambour@qed.qld.gov.au

Moreton
claimsmanagement.NorthLakes@qed.qld.gov.au

Brayden Missen
Claims Management Officer
Phone: (07) 3203 9029
Email: claimsmanagement.NorthLakes@qed.qld.gov.au

Cassie Benson
Claims Management Officer
Phone: (07) 3203 9081
Email : claimsmanagement.NorthLakes@qed.qld.gov.au

Gympie to Bundaberg
claimsmanagement.WBB@qed.qld.gov.au

Gina Dart
Claims Management Officer
Phone: (07) 4122 0811
Email: claimsmanagement.WBB@qed.qld.gov.au

Maroochydore
claimsmanagement.Nambour@qed.qld.gov.au

North Queensland

Townsville
claimsmanagement.NTHQLD@qed.qld.gov.au

Karla Craperi
Claims Management Officer
Phone: (07) 4758 3303
Facsimile: (07) 4758 3300
Email: Karla.Craperi@qed.qld.gov.au

South East Queensland

Hope Island
claimsmanagement.SouthCoast@qed.qld.gov.au

Jodie Burns
Claims Management Officer
Phone: (07) 5617 6212
Email: Jodie.Pigram@qed.qld.gov.au

Tarene Porter
Claims Management Officer
Phone: (07) 5656 6631
Email: Tarene.Porter@qed.qld.gov.au

Katie Hodgson
Claims Management Officer
Phone: (07) 5656 6631
Email: Katie.Hodgson@qed.qld.gov.au

Kaitlin Pearce
Claims Management Officer
Phone: (07) 5656 6747
Email: Kaitlin.Pearce@qed.qld.gov.au

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Last updated 24 March 2023