For physical injury claims lodged by permanent employees who require time off work, the department continues payment of normal fortnightly salary.
Following acceptance of the claim, WorkCover Queensland reimburses the department directly under an assigned pay arrangement. This arrangement minimises disruptions to an injured employee's salary and regular payroll deductions and also minimises the likelihood of overpayments.
If WorkCover Queensland rejects the claim, any salary payments made will be deducted from sick leave credits or deducted from future wages.
Claims from non-permanent employees or claims from permanent employees for psychological injuries are not sponsored on an assignee pay basis. Sick leave is approved up to the sick leave balance available. On acceptance of the claim by WorkCover Queensland, sick leave credits are reimbursed.