Rehabilitation and Return to Work Coordinators (RRTWCs) play an important role in coordinating the support provided to injured employees during their recovery. RRTWCs consult with the injured employee, treating doctor/s, health care professionals, supervisor and the relevant insurer (e.g. WorkCover or QSuper) to negotiate suitable duties and develop rehabilitation plans. Their role is further defined in
section 99B (PDF, 964KB) of the
Workers' Compensation and Rehabilitation Regulations 2003 (Qld) (PDF, 964KB).
RRTWCs in schools and regional offices can access consultancy support, guidance and advice from the Senior Injury Management Consultant/s in their regional office. RRTWCs located in Central Office/CBD locations can access consultancy support, guidance and advice from the Senior Injury Management Consultant in the central office Human Resources Business Partner (HRBP) team.
All schools and workplaces are required by the department to have an RRTWC at each school/workplace, or for small schools/workplaces, access to an RRTWC. Information is available on
training for rehabilitation and return to work coordinators.
RRTWCs use a range of
rehabilitation case management forms.
Claim forms related to WorkCover, QSuper and leave are also available.
The workplace rehabilitation roles and responsibilities of principals and RRTWCs are outlined in the
RRTWC checklist.
Further details on the department's rehabilitation processes are available in the department's
workplace rehabilitation procedure.
Direct links to legislation:
Work capabilities checklists
To help treating practitioners better understand the expectations of an employee's role, the department has collaborated with external health professionals to develop a range of work capability checklists. These checklists outline the specific physical and psychological demands of various departmental positions. The treating practitioner or allied health professional completes the checklist to provide clear advice on the work duties that an injured/ill employee has capacity to safely perform. The RRTWC then uses the checklist to help develop the employee's graduated return-to-work plan.
While these checklists provide general information on the requirements of certain positions, consideration should also be given to the specific expectations and environments of individual schools. If there are any school specific issues or tasks not identified in a checklist, these should be identified to the doctor when seeking an assessment.
Note: To assist with more complex cases, departmental staff can access functional job requirements reports by searching 'rehabilitation and return to work coordinators' on OnePortal.