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Same day student absence notification

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The safety and wellbeing of students are the highest priorities for the department. Parents need to know if their child hasn't turned up for school, and schools need to know when and why a child is absent.

State schools are required to notify parents on the same day that any student is absent from school without explanation.

Schools can choose the approach to same day notification that best suits the local community. This may include text or email messages, phone calls or home visits. It is also recognised that for any notification process to be effective, parents will need to ensure the school has current contact details and schools will need to have effective and efficient processes in place to ensure this occurs.

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Frequently asked questions

Definition, rationale and policy

Systems and processes

Do all schools have to use electronic roll marking?
Do all schools have to notify parent/carers in the same way?
Who do schools notify if an 'independent' or mature age student is absent without explanation?
Who do schools notify if a student who is 18 years old (but not recognised as ‘independent’ or mature age) is absent without explanation?
How can schools ensure notifications are sent to the correct parent/carer?
Are schools required to purchase a new system if they are happy with their current process?
Is there a Standing Offer Arrangement (SOA) that schools can use to purchase an attendance management system?
Are schools required to purchase a system from a provider listed in the SOA?
What factors should schools consider when choosing a system for roll marking and notification?
Can I just use OneSchool for same day notification?
How might a small school implement same day student absence notification?
How could a medium-sized school implement same day student absence notification?
How might a large school implement same day student absence notification?
How do schools follow up an unexplained absence and for how long?
What are some ideas to help keep parent/carer contact details up-to-date?
Will a school's same day notification process be audited?
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Last updated 26 November 2019