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Same day student absence notification

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The safety and wellbeing of students are the highest priorities for the department. Parents need to know if their child hasn't turned up for school, and schools need to know when and why a child is absent.

State schools are required to notify parents on the same day that any student is absent from school without explanation.

Schools can choose the approach to same day notification that best suits the local community. This may include text or email messages, phone calls or home visits. It is also recognised that for any notification process to be effective, parents will need to ensure the school has current contact details and schools will need to have effective and efficient processes in place to ensure this occurs.

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Frequently asked questions

Definition, rationale and policy

Systems and processes

Can I just use OneSchool for same day notification?

All state schools can use OneSchool to electronically mark class rolls. Information on how this can be done is found in the OneSchool help material on electronic roll marking.

While OneSchool does not have the functionality to send text or email messages to parents/carers, it can generate an export file of student absence information (SMS Text Message Export) that can be used by administration staff to call parents/carers, or with a messaging service provider to send notifications. Information on this is found in the OneSchool electronic roll marking guide.

An SOA is already in place to support schools to purchase text messaging services.

OneSchool can also produce the Absent students (unexplained) for current day report. This report provides a list of students that are absent without explanation for the current day. This list should be cross checked against other student absence information e.g. attendance line messages, timetable changes; and then used by administration staff to advise parents/carers of an unexplained student absence.

For information about using OneSchool, please refer to the OneSchool help materials or contact the OneSchool Helpdesk on 1800 680 445.

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Last updated 23 November 2020