Information for parents


Supporting your child's wellbeing and mental health

We know that children and young people's wellbeing and mental health is strongly linked to their success at school and later in life. As parents, there are many things you do every day to support your child's wellbeing and mental health. When your child has a strong connection to family, they are more likely to feel safe, supported and secure in their day-to-day life and in their learning journey. There are many ways that you and your family can support your child's wellbeing and mental health, including:

  • providing a safe, stable and supportive home environment
  • creating a supportive community around your child, including family, close friends and neighbours
  • modelling positive and effective communication, problem solving and conflict resolution
  • teaching your child how to express and manage their feelings and emotions
  • developing routines and consistency.

Another way to support your child to feel calm, happy and less stressed is to include activities into their daily routine that support their wellbeing. The department's wellbeing activities booklet provides examples of activities that your child could do to support their wellbeing. You may even want to do some of the activities with your child or as a family.

Other activities that will support your child's wellbeing and mental health, include:

Getting support for your child's wellbeing and mental health

It is normal for children and young people to feel stressed, sad, angry, worried or down sometimes—especially during times of uncertainty or during or following a traumatic event. Sometimes, even if you and your child are doing everything you can, you may need to access some additional support for your child's mental health. As a parent, it is important to know how and when to access support.

Support at school

Supporting your child's wellbeing and mental health is a priority for their school. Teachers and other school staff care about your child and want them to be happy and well. If you notice changes in your child or your child discloses that they are not feeling great, you can arrange an appointment with the school guidance officer. The guidance officer is there to provide advice and support about wellbeing and mental health concerns, and can also help you and your child access additional support outside of school.

Through the Queensland Government's Student Wellbeing Package, the Department of Education is employing up to 464 additional psychologists, social workers, guidance officers (with a counselling focus) and youth workers over three years. These wellbeing professionals are providing direct support for students' mild to moderate mental health at school, at no cost to students or families. Parents and carers are encouraged to talk to their school about the wellbeing and mental health support available for their child and how best to access the right support at the right time.

Support outside of school

Sometimes, your child may want to talk about how they are feeling with someone that they don't know or you may need to access additional support outside of school to support your child's wellbeing or mental health. Your child may also feel more comfortable talking to someone over the phone or online.

There are many trusted organisations that are specifically available to support children and young people's wellbeing and mental health and that can provide guidance to parents about how to support their child. No matter what is going on in your child's life, they can talk to someone who cares and will help them feel better. View the websites below to find out more about each organisation and how to get in touch.

  • BeyondBlue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
  • Youth BeyondBlue a dedicated site for youth that provides information, resources and support for young people dealing with depression and/or anxiety.
  • headspace provides tailored and holistic mental health support to 12-25 year olds. headspace has a focus on early intervention, working with young people to provide support to help get them back on track and strengthen their ability to manage their mental health in the future.
  • Parentline is a confidential phone and WebChat counselling service supporting parents and carers of children.
  • Department of Child Safety, Seniors and Disability Services provides information about support available for parents and carers in Queensland.
  • CYMHS (Child Youth Mental Health Services) provides information about referral requirements and includes opening times and contact information.
  • Student Wellbeing Hub provides high quality, age-appropriate information and resources targeted specifically to educators, parents and students to support student wellbeing and safety.

Responding to traumatic events

Supporting your child's wellbeing and mental health is especially important during an ongoing traumatic event or following an event. While it is completely normal for children and young people to experience strong emotions during and following a traumatic event, by noticing and responding with care and support, you will be able to help them feel better. Some children and young people may also require additional or longer-term support during or following a traumatic event. The following resources may assist parents and carers when supporting their family.

Understanding, communicating with and supporting your child

  • The department's supporting your child following a traumatic event fact sheet provides information about common child reactions during and following an event and strategies to use when talking to and supporting your child.
  • In response to a traumatic event, your child's school may send out communication or organise a meeting to provide key information to parents and carers about the event and approaches being put in place to support students.
    • If you or your family uses a language or dialect other than English, including Auslan (the language of the Australian Deaf community), information about how schools provide interpreters and translators can be found on the department's engaging interpreters and translators page. All government agencies, including Queensland state schools, must engage a credentialed interpreter when requested or when they become aware that a person has difficulty communicating in English for important conversations and/or meetings.
  • How to talk to your children about conflict and war has been developed by UNICEF to support parents, carers and other adults to have conversations with children about conflict and war.
  • These 2 fact sheets from headspace provide information about common reactions young people have to traumatic events and how to help a young person:
  • The parent and caregivers community trauma toolkit, developed by Emerging Minds, provides a suite of resources to help parents and carers with children up to 12 years old support their child before, during and after a traumatic event.
  • The preparing for dangerous weather fact sheet, developed by Queensland Health, University of Queensland and the Australian Government, helps parents make their child feel safe during dangerous weather. The fact sheet is available in the following languages:

Looking after yourself and your family

  • The coping in a crisis fact sheets, developed by the Queensland Government, help families understand reactions to a crisis, how to respond following an event and assist with their recovery.
    • The Queensland Government disasters page also includes practical advice on preparing for and managing during a natural disaster.
  • The looking after yourself and your family after a disaster resource (PDF, 2.6MB) helps parents understand their child's reactions and where extra support can be obtained. This resource was developed by the Australian Centre for Post-traumatic Mental Health, Australian Centre for Grief and Bereavement, Australian Red Cross and Beyond Blue.

Need help in your language?

Call 1800 512 451 and ask for an interpreter.

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Last updated 10 November 2023