It is important to look after yourself during this time and continue to get the support you need. Try to take regular breaks to avoid becoming worn out and take the time to do something for yourself throughout the day. You can watch this
animation for more information about accessing support.
If you need help or support you can contact the following organisations for 24-hour assistance:
- For respite support (including in the case of an emergency), contact Carer Gateway on 1800 422 737.
- If you need counselling and support, call Lifeline on 13 11 14 or Beyond Blue on 1300 224 636.
Queenslanders with disability who don’t have carers, family or friends to assist them are encouraged to phone the Community Recovery Hotline on 1800 173 349 to request essential food, household items and medicines.
Carer Australia website provides many resources including advice on a range of
It is important to plan ahead in case you become ill and are no longer able to provide the level of care your child requires, or if it becomes difficult to access essential services. The
Carer Gateway website has an Emergency Care Plan that may be useful to complete.
Parents of children with NDIS plans can keep up to date with the latest information through the NDIA website, and via Facebook and Twitter. See 'What community support services can I access for my child' tab below for further information about changes to NDIS plans.
Below is a list of services and organisations that can provide support to parents and carers, and carers from culturally and linguistically diverse (CALD) backgrounds.
The current service delivery by these organisations is likely to have been affected by social distancing restrictions due to coronavirus (COVID-19). Please check their website for up-to-date information about services and programs available.
National Disability Insurance Scheme (NDIS)
|If your child or you have an NDIS plan you may want to talk to the National Disability Insurance Agency about getting some extra help.
|For respite support (including in the case of an emergency), contact Carer Gateway on 1800 422 737.
Mental health and wellbeing
|Call Lifeline on 13 11 14 or access their online crisis support chat
|Beyond Blue has a range of supports for adults and children experiencing mental health difficulties. You can call Beyond Blue on 1300 224 636, web chat (from 3pm to midnight, 7 days) or visit their website to access online support.
Domestic Violence (PDF, 182KB)
|Information about accessing advice and support from other agencies if there is stress and conflict caused by isolating in your home (especially if you have unstable housing or you or someone in your family is experiencing domestic and family violence).
Queensland Aboriginal and Islander Health Council
|Information about COVID 19 and services for Aboriginal peoples and Torres Strait Islanders.
Help getting groceries, medication
Community Recovery Hotline
|If you have no other means of getting food or essential items, call 1800 173 349.
Carers' groups and supports
|A list of support services for all carers, with some additional services specific to groups such as parents and grandparents, older and younger carers, and carers from culturally and linguistically diverse (CALD) backgrounds.
|Carer Gateway is a national online and phone service that provides practical information and resources to support carers. The interactive service finder helps carers connect to local support services. To find out more phone 1800 422 737 (free call, Monday to Friday, 8am to 6pm).
|Carers Queensland provides a range of support services.
Association for Children with a Disability
|The Association for Children with a Disability provides resources to assist parents in supporting siblings of a child with a disability.
|Livewire is an online community enabling parents and carers of people living with a disability, serious illness or chronic health condition to connect and support one another via the internet.
|Raising Children helps parents and carers make decisions that work for them in their individual family circumstances.
Cultural and Linguistic Diversity (CALD) Program
|Carers Queensland offers a CALD program (PDF) which helps eligible people from culturally and linguistically diverse backgrounds and their families to receive culturally-appropriate home and community care (HACC) services. Multicultural service coordinators ensure the services match client needs. Phone 1800 242 636.