Keep your contact details up-to-date
Make sure your child’s school has details on the best way to contact you.
Read communication from your school
Read emails and newsletters, and regularly check the school’s website, calendar and social media.
School staff might not be able to respond to your request immediately—but that doesn’t mean you’re not important to them. Allow staff to have boundaries around their communication and give them reasonable time to respond.
Let the school know when your child is absent
If your child needs to be away from school, let them know and the reason why.
Keep your child’s school in the loop when things change
If circumstances at home change that might impact your child’s learning or wellbeing, let your child’s school know so they can support them.
Be polite and respectful
When communicating with school staff, in writing or in person, be polite. School staff deserve to be treated with respect because they, just like you, want the best outcomes for your child. Be considerate of how you’re speaking and the impact it can have on the staff.
Be a team player
Your child’s school is on your team when it comes to supporting your child. Be open to new ideas and be prepared that you might need to compromise to reach an agreement. You and your child’s school have different kinds of expertise when it comes to raising your child, and that expertise can be much more powerful when combined.