Parents with children at schools using QParents can easily access and manage their student's information, complete administrative tasks and stay connected with the school through the application.
Please note: The term 'parent' is used throughout to denote parents, carers, kinship and families.
QParents is a free and secure online application that enables Queensland state schools to provide parents with digital access to various student data and administrative functions, including:
- view upcoming events
- access and provide digital consent
- view timetables
- view and update attendance details (including future absences)
- view behaviour information
- view and pay invoices
- view credits, account balance and payment history
- access report cards and assessment planners
- access enrolment history
- view school announcements.
Create a QParents account
To start using QParents, download the app on your preferred device or visit the
QParents website and create your account.
Identity verification
During the account creation process, you will be asked to verify your identity using 100 points of ID. You will only need to do this when you first register for QParents.
The department uses an identity verification service called GreenID, which uses the information you provide to ensure it matches the document provided by the issuers. The department and GreenID do not store the information you provide during this process.
You will be alerted via QParents if your identity has been successfully verified or if you need to provide more information.
For more information on GreenID and how your information is handled, refer to the
QParents privacy statement.
Linking your account to your student’s data
Once you have successfully verified your identity, follow the steps to add your student. You may need to manually add them to your account using their EQ ID.
Accessing QParents
Once you have created your account, requested your student and your access has been approved by the school, you can access QParents via the app on your preferred device or by visiting the QParents website.
Your information and privacy
QParents is a secure portal that uses a range of security measures to protect the integrity and privacy of an account owner's personal data. The QParents privacy statement outlines how your privacy is protected.
The Department of Education has contracted Microsoft to host the QParents app. Your personal information (your username, email and phone number) is stored in Microsoft’s secure data centre in Australia. All personal information is protected using the latest encryption techniques, rendering this information unreadable to unauthorised people. For more information, refer to Microsoft Azure Trust Centre.
Your student’s information in QParents is collected through school processes such as enrolment and/or recorded by teachers and school staff in the school’s IT system called OneSchool. If you don’t want your student’s information in QParents, contact your student’s school.
Queensland Government agencies are not permitted to disclose your information for marketing, advertising or other purposes.
Help and support
For information regarding QParents functions and how to set up your account, refer to the
QParents user guide.
If you need assistance using QParents, contact your student’s school or call 13 QGOV (13 74 68).