The internet at school



The department provides all Queensland state school staff and students with an Education Queensland email account hosted in Microsoft Office 365.

All emails sent to and from Queensland state school students are scanned by Microsoft's automated systems to identify viruses, phishing scams, spam and other malicious materials.

School’s determine when they will provide the details of the email account to students.


OneDrive for Business is an integral part of Microsoft Office 365. It provides a place on the internet where school-related files can be securely stored, shared and synced.

Students can access their files from school and home. The application offers access to 5TB of storage, and an expanded suite of Office Online web applications, including OneNote, Word, PowerPoint and Excel.

OneDrive is only available at OneDrive enabled schools. Parents should contact their school for more details.

Internet filtering

The department has a responsibility in ensuring the safety of students while using the internet at school and on any school-provided device.

Through the internet filtering system Symantec WebFilter, the type of content that students may be exposed to while online is restricted by the system’s website categorisation process.

Access restrictions are enforced by filtering categories and policies. Categories are assigned to web pages and web applications based on site content. Categories play a role in determining what online services are unblocked or blocked (PDF, 176KB) for students.

The department ensures websites and web applications are blocked if they are inappropriate, malicious, illegal, dangerous or conflict departmental policy. Students can speak with their teacher if they believe an evaluation of a website or web application should be completed.

Students accessing the internet at home on a school device, will continue to experience internet filtering comparable to their experience at school. Parents/caregivers can request to reduce the level of filtering restrictions on their child’s device by speaking with their school and accepting the risks associated with increasing their access.

Parents are reminded that filtering and monitoring systems are not foolproof and do not replace the need for parental supervision when children are online. Vigilance is vital regardless of the device your child is using to access the internet.

There are a number of online resources for parents and caregivers to help support their child’s online experiences.

Please remember, as a parent or caregiver you play an important role in helping your children have safe and positive experiences online. Be vigilant and keep an eye on what your child is doing.


In recent years, there has been much discussion about the possible effects of electromagnetic radiation on human health, including both radio frequency (RF) and power frequency electromagnetic fields (EMF).


The department follows both Australian and international standards for the installation and use of technology, including wi-fi in schools:

The department has a number of measures in place to ensure staff and student safety in regards to the use of wi-fi and portable devices, including:

  • creation of a third-party standing arrangement to provide an audit capability ensuring the department’s contractors are accredited with respect to their compliance with network infrastructure standards – schools can use this service for electromagnetic radiation audits
  • recommendations that at all times the manufacturers guidelines are followed when using ICT equipment.

Free Microsoft Office 2016 for students and school staff

All Queensland state school staff and students can download multiple free copies of the latest Microsoft Office to their personal home computers and mobile devices.

Students and staff will need to use their school email address to sign in. Students who don’t have a school login, school email account and password should contact their school's Managed Internet Service (MIS) administrator or class teacher. The administrator will help students activate their school login.

Microsoft Office 2016 is available for personal devices only, not devices owned by the department or part of a school network.

Your Office subscription lasts for as long as you’re a Queensland state school student or school-based staff member.

Download process

For PC and Mac, visit, login using your school email address, click through to install and follow the onscreen process.

For tablets and smartphones, download from your app store and sign in with your school email address.

If you have trouble, please refer to the instructions on how to download and install Microsoft Office 2016 to your personal home computers:

Last updated 10 August 2020